STORE POLICY
CUSTOMER CARE
Shipping Policy
Thank you for shopping with Evora London.
We are committed to delivering your order as quickly and efficiently as possible.
Processing Time
Orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).
Estimated Delivery Time
7–12 business days
Total Estimated Delivery Time
The estimated total delivery time is 8–15 business days, including order processing and shipping.
Please note that during peak seasons and public holidays, delivery may occasionally take a little longer than estimated. We appreciate your patience and understanding.
Order Changes
If you need to make changes to your order, please contact us as soon as possible. Once an order has entered processing, we may be unable to modify or cancel it.
Lost or Delayed Orders
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team. We will be happy to assist you and investigate the status of your order.
If you have any questions regarding shipping, please contact our customer support team.
PRIVACY & SAFETY
At Evora London, we value your privacy and are committed to protecting your personal information.
Any information you provide when placing an order or contacting us is used solely to process your purchase, provide customer support, and improve your shopping experience.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Our website uses secure technology to help protect your personal data and payment information. We are committed to handling your information responsibly and in accordance with applicable data protection laws.
If you have any questions regarding your privacy or how your information is used, please contact our customer support team.
PAYMENT METHODS
Credit / Debit Cards